Get Help: 828.254.0516

Are You Abused?

Is your partner violent, threatening, critical or controlling? Call now: (828) 254-0516

Helpmate provides free emergency shelter, counseling, and support for you and your children. We will help you explore your options.

We are hiring a Bilingual Case Manager!

Helpmate, Inc. is seeking a Bilingual Case Manager. The Bilingual Case Manager is a full-time, non-exempt position providing case management, advocacy and support to domestic violence survivors. Fluency in English and Spanish is required as well as strong communication and crisis management skills. Qualified candidates must hold a Bachelor’s degree or 2 years’ experience in social work or related field, with preference for experience in domestic violence or related field, or a commensurate combination of work and experience. Diverse candidates are encouraged to apply. Email resume and cover letter to with “Bilingual Case Manager” in the subject line.

Helpmate Services

Helpmate provides services to victims of domestic violence in Buncombe County.

Free and confidential.

  • 24-Hour Hotline: (828) 254-0516
  • Emergency shelter
  • Individual and group counseling
  • Help building a safe, stable future
  • Court advocacy
  • Training of professionals and community leaders
  • Preventive education for at-risk groups including youth groups

All services are provided to men and women. Helpmate, Inc. does not discriminate based on race, color, religion, sex, national origin, disability, age, sexual orientation or gender identity.

Domestic Violence is also called Intimate Partner Violence.Helpmate works with our community to eliminate abuse and fear by providing safety, shelter, and support for people who have been victimized by domestic violence.

Signs of Domestic Violence

Are you and your children safe?  If you answered “yes” to several of these questions below your relationship may not be safe. If you need help deciding, call us now on our confidential hotline: (828) 254-0516

The Person I’m With

  1. Is not very supportive of things that I do and discourages me from trying new things.
  2. Does not like to listen when I have something on my mind.
  3. Does not talk to me when they’re unhappy with something in the relationship.
  4. Is not willing to compromise.
  5. Does not understand that we have separate interests and can spend time apart.
  6. Is mean or rude to my friends.
  7. Criticizes or distracts me when I’m doing things that don’t involve them.
  8. Gets extremely jealous or possessive.
  9. Accuses me of flirting or cheating when I’m not.
  10. Constantly checks up on me or makes me check in.
  11. Breaks or throws things when we fight.
  12. Threatens to destroy my things.
  13. Tries to control what I do, who I see, what I wear, how I look or who I talk to.
  14. Makes me feel nervous or like I’m “walking on eggshells.”
  15. Blames me for problems, puts me down, calls me names or criticizes me.
  16. Makes me feel like no one else would want me.
  17. Threatens to hurt themselves, me, my friends, pets or family.
  18. Grabs, pushes, shoves, chokes, punches, slaps, holds me down, throws things or hurts me in some way.
  19. Yells, screams or humiliates me in front of other people.
  20. Pressures, guilts or forces me into having sex or going farther than I want to.

Adapted from If you have any doubts about your safety, please instead call us at (828) 254-0516.)

Branch from the Helpmate logo

We believe that we are all to be valued, and have the right to speak our truths, be heard, be honored, and achieve our full potential. We all have the right to live in safety, without violence or fear.

We embrace the diversity among ourselves and in our community, and believe that valuing people means respecting and understanding their experiences and beliefs. We are committed to maintaining a diverse organization that reflects our community.

Want to Help?

Helpmate relies on the generosity of individuals, businesses, and organizations in our community. As an independent non-profit agency, Helpmate receives funds from the United Way of Asheville and Buncombe County, federal, state, and local governmental agencies, grants from private foundations, plus donations from people like you. Thank you for your generosity!

You may donate to our organization either by clicking the “Donate” button below, or by mailing a check to:

PO Box 2263
Asheville, NC 28802

The need for our services is growing!

As part of the new Familiy Justice Center, we are able to reach more families in need—now in four locations! With increasing requests for service, we need the support of our community more than ever. Donations of all sizes are appreciated. Together, we can be a community committed to the elimination of violence and fear, and send the message that abuse is not acceptable.


If you would prefer to send a check, please mail it to: Helpmate PO Box 2263 Asheville, NC 28802

Other Ways to Help Abuse Victims

  • Honorariums/Memorials
  • Endowment and Planned Gifts
  • Real Estate Gifts

These types of gifts are much appreciated! Please contact Helpmate’s Associate Director Ann Flynn at 828-254-2968 x111 or to consider the options and tax benefits.


In-Kind Donations

f_logoFollow us on Facebook for current in-kind donation needs. Items listed below are needed on a reoccurring basis. Please call Ann Flynn, Associate Director 828-254-2968 x 111 if you wish to make an in-kind donation.

Ongoing Family and Shelter Needs:

Food Items
  • Shelf stable foods
  • Frozen foods
Kitchen Items
  • Kitchen staples (coffee, coffee creamer, cooking oil, sugar, aluminum foil, plastic wrap, salt & pepper, etc.)
  • Forks, spoons, and knives
  • Stainless steel pots, pans and skillets
  • Dishwasher Detergent
Household Items
  • Toilet paper and paper towels
  • Draino/Liquid Plumber
  • Laundry Detergent – HE (high efficiency) only
  • Garbage Bags (13 gallon & 30 gallon)
  • Brooms and Mops
  • Extra-long twin mattress covers (ideally bed bug resistant and rip proof)
  • Pillows, new or gently used
  • Table lamps (appropriate for bedrooms)
Baby Items
  • Diapers size 2,3,4,5,6
  • Baby wipes
Personal Items
  • Gift Cards for Clients (to Target, WalMart, Ingles, etc.)
  • Bath towels and wash cloths, new or gently used
  • Bath soap and body wash
  • Umbrellas
  • Alarm Clocks
  • Combination Locks
  • Date/appointment books
  • Pocket calendars
  • Spiral notebooks
  • Pocket size Kleenex
  • Pocket size hand sanitizers
  • Women’s new underwear of all sizes
  • Women’s new bras of all sizes
  • Women’s new socks of all sizes
  • Children’s new underwear of all sizes
  • Women & Children’s pajamas of all sizes, new or gently used
  • Bathrobes, new or gently used
  • New or gently used seasonal items, winter jackets, gloves, hats

You can download our ongoing Family and Shelter Needs list here. (Please note: downloading this packet from our site may not be safe if you are in a dangerous situation. If you have any doubts about your safety, please instead call us at (828)254-0516.)


Over 30% of Americans are acquainted with a woman who has suffered violence from her male partner.

Source: National Intimate Partner and Sexual Violence Survey. 2010 Summary Report. CDC

We recognize that violence is created in and sustained by our society, and that the elimination of violence begins with societal and global change. We believe that it is the obligation of our local and global community to eradicate violence by challenging a culture that values power and control.

Volunteer, Please!

There are many ways you can volunteer for Helpmate:

  • Accounting Support Volunteers
  • Building and Grounds Maintenance
  • Case Management Advocates
  • Children's Services
  • Community and Prevention Educators
  • Family Justice Center Receptionists
  • Hotline Advocates
  • Reception/Shelter Resource Volunteers
  • Special Events Volunteers
  • Survivor Voices Speaker's Bureau

If you are interested in volunteering or participating in a formal internship to meet college program requirements, please contact Christy Price, Helpmate's Volunteer & Outreach Coordinator at (828)254-2968 ext. 112 or  

Download the Volunteer Application Packet here: Helpmate Volunteer Application Packet (Please note: downloading this packet from our site may not be safe if you are in a dangerous situation. If you have any doubts about your safety, please instead call us at (828) 254-0516.)

Helpmate Offers Free Community Education and Professional Training!

Helpmate offers a variety of educational and training opportunities at no cost.  This can include programs offered to first responding professionals such as social workers, healthcare providers, law enforcement and school personnel.  Helpmate can also provide tailored training opportunities for local businesses, civic groups, faith communities, etc.  We also offer education for substance abuse recovery program participants, pregnancy support groups and any group that might be considered at-risk of experiencing intimate partner violence.

Helpmate also offers programs that are geared toward youth groups in middle or high schools, colleges, faith communities, after-school settings, residential environments, etc.  We can offer single-session or multi-session programming for any youth group.  To learn more about the current evidence-based curriculum we are using in multi-session programs, please check out this link to the Safe Dates website: The Safe Dates curriculum can be adapted for use in less than 10 sessions but is most effective when all of the sessions are applied in youth settings.

For more information about our educational and training programs or to schedule a Helpmate presenter, please contact Christy Price, Helpmate’s Volunteer & Outreach Coordinator at (828) 254-2968, ext. 112 or

About 1 in 4 women (24.3%) have experienced severe physical violence by their partner (for example, been hit with a fist or other object, been shaken, or shoved into something) at some point in their lives.

The National Intimate Partner and Sexual Violence Survey: 2010

Having a gun in the home increases the risk of homicide 20 times when there is a history of domestic violence.

Source John Hopkins Center for Gun Policy and Research, 2010

Helpmate provided training to Aabani Salon professionals on 1/30/17. Click on the image to check out the WLOS news story about this partnership!

Helpmate is partnering with local salons and barber shops to offer free training on intimate partner violence.  For more information, please contact our Volunteer & Outreach Coordinator at (828) 254-2968, ext. 112 or

We believe that in order to challenge our society, our organization must reflect the world in which we want to live. To fulfill our mission, we must create collaborations that cultivate our strengths, knowledge, talents, and services.


  • Nearly half of all women and men in the United States have experienced psychological aggression by an intimate partner in their lifetime. (1) 48%
  • Intimate partner violence accounts for 15% of all violent crime (3) 15%
  • More than 60% of domestic violence incidents happen at home 60%
  • 1 in 7 men have experienced severe physical violence by an intimate partner in their lifetime (3) 14%
  • Recent global prevalence figures indicate that about 1 in 3 (35%) of women worldwide have experienced either physical and/or sexual intimate partner violence or non-partner sexual violence in their lifetime. (6) 35%
  • Only 34% of people who are injured by intimate partners receive medical care for their injuries 34%
  • In the United States, domestic violence crimes account for up to 40 percent of all calls to police. (5) 40%
  • Only about 55% of domestic violence incidents are reported to the police. (3) 55%
  • 11% of calls to police to report domestic violence are placed by a child in the family. (7) 11%
  • 1 in 15 children are exposed to intimate partner violence each year, and 90% of these children are eyewitnesses to this violence. (7) 6%
  • The presence of a gun in a domestic violence situation increases the risk of homicide by 500% (2) 500%
  • In 2 out of 3 female homicide cases, females are killed by a family member or intimate partner 75%
  • 72% of all murder-suicides involve an intimate partner; 94% of the victims of these murder/suicides are women 72%
  • Nearly 1 in 10 women in the United States (9.4%) has been raped by an intimate partner in her lifetime. (1) 9.4%

1National Intimate Partner and Sexual Violence Survey 2010   2Risk factors for femicide in abusive relationships: Results from a multisite case control study. American Journal of Public Health, 93(7), 1089-1097. viiiTruman, J. L. & Morgan, R. E. (2014).   3Ruman, J. L. & Morgan, R. E. (2014). Nonfatal domestic violence, 2003-2012. Retrieved from   4Jackson, N.A. 1996, “Observational experiences of intrapersonal conflict and teenage victimization: A comparative study among spouses and cohabiters” – Journal of Family Violence, vol. 11, pp. 191-203.   5“Equality Denied. The Status of Women in Policing.” National Center for Women and Policing, 1999.   6 World Health Organization 2016  7 “Children’s Exposure to Intimate Partner Violence and Other Family Violence” U.S. Department of Justice, National Survey of Children’s Exposure to Violence, October 2011.

Executive Director, April Burgess-Johnson


Associate Director, Ann Flynn

Program Director, Joanna Knowles


AmeriCorps Volunteer Manager, Brook Hudson

Bilingual Counselor, Sarah Delcourt

Case Management Coordinator, Amy King

Child and Family Advocate, Karen Arias

Children’s Specialist, Nita Carroll

Community Case Manager, Addie Burton-Walsh

Community Case Manager, Dori English

Community Case Manager, Phyllis Taylor

Counseling Coordinator, Lauren Ray

Court Advocate, Shawna Ohle

Development Associate, Pam King

Financial Coordinator, Catherine Shore

Intake Specialist, Maggie Slocumb

Intake Specialist, Lauren Jackson

IPV Healthcare Project Manager, ZaKiya Bell-Rogers

Marketing Associate, Jay Springer

Operations Manager, Tracy Ashby-Wagner

Overnight Shelter Case Manager, Amarilis Harper

Overnight Shelter Case Manager, Erica Johnson

Overnight Shelter Case Manager, Grace Anixter

Overnight Shelter Case Manager, Isabel Cook

Prevention Educator, Kit Gruelle

Prevention Educator, Hannah Stampe

Shelter Case Manager/Case Consultant, Joy Henderson

Shelter Case Manager, Lynn Dauphinais

Shelter Case Manager, Roslyn Gowens

Shelter Coordinator, Jodi Wygmans

Volunteer & Outreach Coordinator, Christy Price

Cindy Ireland, President
Vice President of IT,


Joe Fishleigh, Immediate Past -President
Director of Sales, WLOS

Bonnie Spradling, Vice President
Nonprofit Executive, retired

Gary Snipes, Jr., Treasurer
Global Accounts Manager, Flextronics

Susan Odom, Vice Treasurer
Director of Nursing Services and Emergency Management, Mission Hospitals

Dr. John Stewart, Secretary
Physician, retired

Norma Brown
Erwin District Family Outreach Specialist
Buncombe County Schools

Paul Bellow
Bellows Management Consulting, Inc.

Dr. Kellet Letson
Medical Director, Mission Women’s Health

Taryn Gentry
Owner, Geaux Girl Concierge

Joyce Greene
Vice-President, Hour Glass Cleaners, Inc.

Cindy Hamilton
Self-Employed Business Consultant

Judy Long
Community Volunteer

Carla Maddux
Asheville Fence

Ceil Sanow
Community Volunteer

Gordon Walton
President, OneWhoServes

Hayley Roper Wells
Ward & Smith

We believe that hope, change, and healing are possible, and that people can transcend painful experiences, grow, and thrive.

Click Here to View Our High Tea Sponsors

Thank you to all our sponsors…we couldn’t do this without you!

Underwriter — Dr. Robert and Mrs. Kimberly Reynolds
Premier — Mission Health


  • Jennie Eblen
  • Blue Ridge X-Ray
  • Donna and Curtis Ensley
  • Harry’s On The Hill
  • HomeTrust Bank
  • Hour Glass Cleaners
  • Parsec Financial Management, Inc.
  • Donald and Susannah Swaby

  • Asheville Fence
  • Mike Breslin
  • Beverly Brignolo and David Robb
  • Cecil and Teresa Cantrell
  • Cindy Ireland
  • Jewels That Dance – Paula Dawkins
  • Judy Futch Consulting, Inc.
  • Mardi and Kellett Letson
  • Laurel Ob/Gyn
  • Long, Parker, Warren, Anderson and Payne, P.A.
  • Nicole Ferrell – Keller Ferrell Merrill Lynch
  • Susan Odom
  • Silver-Line Plastics
  • Tom and Bonnie Spradling
  • Gordon and Wendy Walton

  • Mike Wiercinski
  • William and Sandra Anderson
  • April Burgess-Johnson
  • J.W. and Darlene Davis
  • Joe and Terry Fishleigh
  • Ann Flynn
  • Foster Shriner
  • Kerry and Anna Friedman
  • George Morosani and Associates
  • Gum, Hillier & McCroskey, P.A.
  • Eric and Cindy Hamilton
  • Joanna Knowles
  • Rosalee Kooles
  • Judy Long
  • John Teeter -Pepsi
  • Bruce and Carol Peterson
  • Queen Bee Farm
  • Hon. Nathan and Robin Ramsey
  • Wilma Sherrill
  • Sisters of Mercy Urgent Care in honor of Sister Maria Goretti Weldon
  • Dr. John Stewart
  • Mr. and Mrs. Dana Stonestreet
  • Jerry and Genieve VeHaun
  • Damian and Hayley Wells

  • INKIND Donors
  • Asheville Radio Group
  • Chocolate Fetish
  • moon io media, inc.
  • Signarama
  • The Renaissance Asheville

Our Partners:

We believe that to serve our clients, we must model a violence-free community that is founded in respect and equality. By providing safety, shelter, counseling, and advocacy, we empower each client to create a life that is free of violence; by providing education, we empower our community to create a world that is free of violence.

Are you in danger?

If you are in danger, please exit this site and call us at (828)254-0516
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