Job Opportunities

Program Director

Helpmate, a 41-year old nonprofit which provides safety, shelter and support to survivors of intimate partner domestic violence in Buncombe County, NC is looking for our next Program Director. Helpmate serves more than 3,000 domestic violence survivors each year, making it the second largest domestic violence service provider in NC. Our programs lead the way in implementing innovative best practices aimed at preventing domestic violence-related deaths and ensuring that survivors have immediate access to safe, empowering and comprehensive services. Our key direct service programs include a 24-hour hotline, counseling, court advocacy, emergency shelter and case management, including specialized focus on housing and on children impacted by domestic abuse. These direct services are complemented by a full array of educational and prevention programs designed to prevent violence and improve systemic responses for victims. We cultivate a team-oriented environment, into which we hire high-functioning, exemplary advocates who become experts in their respective roles.

The Program Director oversees all direct service programs. Key duties include advocating with allied professionals to improve victim response systems, ensuring cross-program collaboration, and holding a high standard for programming to promote survivor empowerment, adherence to best practices and compliance with confidentiality laws. The Program Director supervises the Coordinators who oversee direct service programs, serves on relevant boards and committees, and serves as Acting Executive Director when needed. This position requires on-call responsibilities, including recurring night/weekend availability. The Program Director serves as legal Custodian of Records and is called to testify in legal proceedings when appropriate.

Qualified candidates for Program Director will have demonstrable evidence of their commitment to diversity, equity and inclusion, while embracing gender equity. They will have a consistent record of making sound judgments in a high-paced, crisis-oriented environment while keeping survivor voices central to their work. Supervision or management experience is highly sought, as is the ability to positively impact social and governmental systems. Helpmate seeks an effective communicator, with evidence of non-violent communication and conflict resolution skills and a commitment to working with our strong team of internal leaders to produce programming that addresses the needs of survivors in our community.

This position requires a Bachelor’s degree, or equivalent experience, plus at least 3 years’ service for domestic violence survivors or in a related field. Diverse candidates encouraged to apply. Fluency in Spanish, Russian, Moldovan or Ukrainian will be incentivized. Email resume, cover letter and salary history by COB on March 16 to hiring@helpmateonline.org. No phone calls or email inquiries, please.