Job Opportunities
Thank you for your interest in employment with Helpmate. We currently have the following two open positions:
Shelter Coordinator:
Helpmate, Inc., a domestic violence agency in Asheville, NC, seeks to hire a full-time Shelter Coordinator. This is an exempt position reporting to the Program Director. Experience as a supervisor in a residential setting, crisis de-escalation skills, a person-centered approach, strong attention to details, and time management skills are required. The Shelter Coordinator oversees daily operations for a 22-bed domestic violence shelter through weekly meeting facilitation, supervision of shelter staff and on-site support. The Shelter Coordinator is responsible for ensuring adequate 24/7 staffing of the shelter and that residents are receiving services to meet their daily needs and long-term goals. The Shelter Coordinator makes decisions, guides staff and responds to resident concerns around conflicts, unmet needs and communal living expectations within the framework of Helpmate’s policies. This position is responsible for a rotating on-call back-up shift which requires occasional nights and weekend work.
Candidates will have a Bachelor’s degree in a human services field and 3 years’ experience in social work or related field, with 2 years supervisory experience. Preference will be given to candidates with experience in domestic violence or a related field. Those with a commensurate combination of work and experience will also be considered.
Salary range is $53-63k+ annually. Bilingual candidates and those with relevant experience are incentivized within the pay scale. Helpmate offers a competitive benefits package, which includes health, disability and life insurances, a retirement plan matched up to 5%, optional supplementary insurances, generous paid PTO, and 15 annual paid holidays.
Helpmate is an Equal Opportunity Employer. Diverse candidates encouraged to apply.
Email resume and cover letter to hiring@helpmateonline.org with the job title in the subject line no later than 8am on March 25 2025 and will be considered as they are received. Submissions lacking a cover letter will not be considered.
Temporary Intake Specialist:
Helpmate, Inc., a domestic violence agency in Asheville, NC, seeks to hire a temporary full-time Intake Specialist at the Buncombe County Family Justice Center. This is a non-exempt position reporting to the Case Management Coordinator. The temporary position with Helpmate will last through June 30th, with the opportunity to be considered for permanent employment with Buncombe County when the role transitions on July 1, 2025.
Strong communication, detail orientation, organization, and time management skills are required. The Intake Specialist will provide in-person intake and hotline support to survivors of abuse at the Buncombe County Family Justice Center. Duties will include communication of highly detailed information to people in crisis, database entry, coordination of services among multiple providers, and working as a team. Candidates will have a Bachelor’s degree in a human services field or 2 years’ experience in social work or related field, with preference for experience in domestic violence or related field, or a commensurate combination of work and experience.
Base rate is $20.14/hour, with additional pay incentives for up to 10 years’ relevant experience and fluency in Spanish, Russian, Ukrainian, or Moldovan, resulting in a maximum range of $24.71/hour. Helpmate is an Equal Opportunity Employer. Diverse candidates encouraged to apply.
Email resume and cover letter to hiring@helpmateonline.org with the job title in the subject line. Applications without a cover letter will not be considered. Interviews may be held on a rolling basis. Applications must be submitted by Thursday, March 13, 2025 at 5pm.